Support

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Help Center

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FAQ

Find quick answers to the most commonly asked questions about My Tenth Step.

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Email Support

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Submit a Support Request

Fill out the form below and we'll get back to you within 24-48 hours.

Tip: For technical issues, please include your app version (found in Settings > About) and any screenshots that might help us understand the problem.

What to Expect

24-48h

Average response time for support requests

98%

Issues resolved within first contact

4.9/5

Customer satisfaction rating

Premium Support

Premium subscribers receive priority support with faster response times. Learn more about Premium.

Prefer Email Directly?

You can also reach us directly at:

General Support: support@mytenthstep.com

Billing Questions: billing@mytenthstep.com

Privacy Requests: privacy@mytenthstep.com